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Product Care & Sizing

Product Care

Every dFrancisco piece is handmade by Colombian artisans—from their hands to yours. To keep your pieces looking great for years to come, follow these care tips:

If your piece is made of silver:

Store it safely – Keep your jewelry away from direct sunlight, heat, and humidity.

Tarnish is normal – Over time, silver may tarnish. Don’t worry! You have two easy ways to clean it:


Option 1 – Soap & Water Method

Mix warm water with a few drops of mild dish soap or baby shampoo.

Dip a soft toothbrush in the mixture.

Gently brush your piece for about a minute.

Rinse thoroughly with warm water.

Dry carefully with a soft cloth.

Done—ready to shine!

Option 2 – Toothpaste Method

Use a non-gel, non-abrasive toothpaste.

Apply a small amount to a soft toothbrush.

Gently scrub the surface of the silver.

Let it sit for 10 minutes after brushing.

Rinse thoroughly with warm water.

Dry with a soft cloth.

Watch our cleaning tutorial on Instagram!

Need a professional touch after a year? Contact us through the form on our site, select “Product Inquiry,” and send us your request.

If your piece is made of glass:

Keep it simple – A little soap and water will do the trick. Glass doesn’t need much cleaning.

Handle with care – Always store your glass piece in its pouch and avoid dropping it—glass is beautiful, but fragile.

If your piece is silver + glass:

Clean it like silver, but be extra gentle with the glass components.


If you own a blazer:

Remove all charms (the fruity ones!) before sending it to the dry cleaner.

You don’t need to wash it after every wear—just when it needs a refresh.

Our upcycled blazers are made to elevate your everyday, but remember: you're wearing delicate glass charms. Treat them with love—glass can break.

Sizing

Rings

Above you'll find our ring chart, follow the steps and pick the one that best fits you.

Chains

We have two chain sizes 

1. The Bead Chain and the Wheat Chain measure about 18” long and comes in 925 silver.

2. The Box Chain measure about 16” and comes in 925 silver and gold Vermeil. This last one also known as “silver gilt”, refers to high-quality silver that is plated with a thin layer of gold. 

The right necklace length can vary. It depends on your preferences, style, and the look you’re going for! Pick the one you like the most. We know it might be hard because all of them will look fabulous on you!